About Us: We are a young, rapidly growing HVAC company with very aggressive ambitions to expand in all areas of HVAC. We are committed to providing exceptional service and expertise in heating, ventilation, and air conditioning. As we continue to grow, we are looking for a dedicated HVAC Service Manager to lead our team of technicians and drive our company forward.
Job Description: As the HVAC Service Manager, you will be responsible for overseeing the day-to-day operations of our service department. This role requires a strong leader who can manage, train, and support our team of technicians while ensuring that all service calls are handled efficiently and to the highest standard.
Key Responsibilities:
- Supervise and direct a team of HVAC technicians, ensuring that all service jobs are completed on time and meet company standards.
- Coordinate and schedule service calls, dispatching technicians as needed.
- Provide technical support and guidance to technicians in the field.
- Ensure compliance with safety regulations and company policies.
- Manage inventory, ordering parts and materials as needed.
- Monitor and report on key performance indicators (KPIs) for the service department.
- Assist in hiring, training, and developing new technicians.
- Maintain strong relationships with customers, addressing any concerns or issues promptly.
- Collaborate with other departments to improve overall service delivery and customer satisfaction.
Qualifications:
- Minimum of 4 years of experience in the HVAC industry, with at least 2 years in a supervisory or managerial role.
- Strong technical knowledge of both residential and commercial air conditioning systems, refrigeration systems including reach-ins, and ice machines.
- Applicants will be tested on their technical knowledge during the interview process.
- Excellent leadership and communication skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficient in Microsoft Office and HVAC industry-specific software.
- Strong problem-solving skills and attention to detail.
- Valid driver’s license and clean driving record.
- Ability to work flexible hours, including occasional evenings or weekends.
Job Type: Full-time
Pay: $30.67 - $33.71 per hour
Experience:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Dallas, TX 75248 (Required)
Work Location: In person