QUALIFICATIONS:
Education and Experience - High school diploma or GED; 6 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years’ experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
Certified Pool Operator or able to be certified within six months. Licenses or certifications in specific trade a plus HVACR, EPA.Demonstrated leadership and management skills in the highest level.
Proficient in the use of computers, including: word processing software, spreadsheets, email systems, property management systems and project management systems.Twin Tier Hospitality Standard Operating Procedures, housekeeping, and food service operations.Budgeting and cost control. Safety and security standards for Twin Tier Hospitality properties and employeesFacility standards for the operation and maintenance of hospitality buildings and systems. Energy management, conservation, and efficiency.Knowledge of:Environmental regulation. Building and maintenance automation. Fire and life safety systems.
Standards for workplace safety and risk mitigation for employees and guests.Effective training practice and resources. Capital planning and administration. “Green” operations practices and strategies.Contract processes and standards. Vendor relationship. Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.Subject matter expert on engineering principals.Ability to consistently support and execute Twin Tier Hospitality programs, policies, standards, and procedures in existing properties.
Ability to effectively motivate and train existing and new employees in the Twin Tier Hospitality. Communicates timely, clearly, and effectively to all stakeholders. Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. Excellent at managing priorities, heavy workloads, and substantial job related travel. Ability to listen, and to actively comprehend what others are saying and respond intelligentlyCritical Thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, plans, and conclusions.
Duties and Responsibilities:
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of buildings or other structures such as walkways, parking lots, and guest facilities.Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for the protection of people, data and property. Mathematics - Using mathematics to solve problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience. Mechanical - Knowledge of machines, computers, tools and other equipment, including their designs, uses, repair, and maintenance. Equipment Maintenance - Performing routine maintenance on mechanical or technological equipment and determining when and what kind of maintenance is needed.
Management Competencies - Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.Applied Business Knowledge - Understands market dynamics, enterprise level objectives, financial metrics, and important aspects of the brand business; skilled at using business knowledge to anticipate opportunities and risks.Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.Building Strategic Working Relationships - Skilled at developing and using collaborative relationships to facilitate the accomplishment of work goals.
Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the messageHigh Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. Leading Through Vision and Values - Keeps TTH's values and business strategy at the forefront of decision making and actions.Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.Strategic
Decision Making - Ability to gather and organize information relevant to a long-range goal or vision, develop alternative strategies, and execute a course of action to carry out strategy. Delegate, supervise and participate in all preventive and general maintenance programs by:Maintaining a room’s maintenance strategy.Maintaining tracking data check sheet and logs.Planning and scheduling preventive maintenance.Planning and scheduling corrective maintenance.Planning and scheduling project work. Regular inspections.Directly responsible for the following:Coordination of the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with brand standards.Coordination and supervision of all contracted projects.In the formulation and completion of capital expenditure projects.Controlling operating costs.Preparing annual budgets.Ensure that all guests’ complaints are handled with extreme courtesy and promptness.Ensure work assignments are completed with no rework.Ensure work assignments are completed with no supervision. Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards. Maintain a clean and organized work area, and return tools to their proper place. Ensure that department training, self-development and running the department to its fullest potential. Surface issues of concern to General Manager. Work and communicate well with other departments. Ensure service requests are followed up on and completed as described in TTH Ensure an adequate supply of spare parts in inventory.
Coordinate preventative maintenance system according to SOP’s.Fire alarm / life safety system - to monitor and perform test systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems. To have a working knowledge of fire sprinkler and emergency power systems.Energy conservation - to observe energy and utilities usage in the resort and on the grounds. To look for ways to conserve energy and report any ideas to the Engineering Management. Emergencies - to be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency. To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management Corporate Office of any such emergencies, VP of Assets. Records - to read, log, track and interpret readings from meters, gauges and other measuring units. To maintain a thorough log of each day’s activities and problems that occur and to ensure this information is passed on to other shifts.
Tasking & Functions: Completes PM tasking and reporting. Responds to work orders and requests, and documents all work in the defect log. Participates in a weekly property walk through and completes identified deficiencies within an appropriate time. Complete weekly ENG/General Manager accountability review; submits copy to VP of Assets. Follows up and communicate on outstanding issues.Implements Twin Tier Hospitality SOP’sTrains, motivates, and develops property staff with the Twin Tier Hospitality policy and procedures and brand standards of operating hotels. Communicates effectively with customers, co-workers and supervisors. Remains flexible and responsive to scheduling needs.Communicates regularly as needed with the VP of Assets
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Independence, OH 44131: Relocate before starting work (Required)
Work Location: In person
