Job Summary:
A five-star place to work, this is the company that will transform your career as a HVAC Installation or Service Technician. At Century Heating & A/C we strive to ensure our employees are taken care of by ensuring quality professional development, great benefits, and extremely competitive pay with unlimited incentive opportunities. At Century you are not just another number, but you are part of the family!
- 4-Day work schedules available for qualifying Technicians
- 40 Hours per week plus overtime during demand seasons
- 90% of our customers are within 30 minutes of our shop!
- Unlimited performance-based Commission & Incentive pay Opportunities (Many technicians with these types of pay platforms are earning 100k+ per year!)
- Get paid biweekly! Every other Thursday is payday!
- 100% paid medical premiums including dental!
- Company Retirement.
- Paid Vacation, Paid Holidays and Paid Sick Leave
- Well stocked truck. We pay for gas and vehicle maintenance!
- Plus, a family. This is last on the list because it is most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. We provide a casual office and work environment, and you will build life-long friendships as you become a valuable part of growing Century Heating & AC for years to come.
Responsibilities:
- As an HVAC Lead Installation Technician at Century Heating & AC, your responsibilities include, but are not limited to, the installation of new HVAC Comfort Systems, which include, Gas & Electric furnaces, Heat Pumps, Air Conditioners, and Ductless Mini Splits, You will advocate for the customer, the business and provide each customer a Five Star experience as you deliver world class in home HVAC installations.
- As an HVAC Service Technician at Century Heating & AC, you will work directly with homeowners to diagnose HVAC issues and present solutions to those issues. You will advocate for the customer, the business and actively seek out opportunities to drive revenue growth. You will provide each customer a Five Star experience through service & repair heating, and air-conditioning systems in their homes.
Functional Areas of Accountability:
- Customer satisfaction and service
- Installation & Service quality and workmanship
- Teamwork, communication, and company ambassador
- Achieving performance results within company guidelines
- Personal skill development and training to upgrade skills.
General Responsibilities
- Customer Satisfaction: Exceeding all customer expectations for services provided.
- Quality and Workmanship: Be certain each project meets or exceeds those of Century Heating & AC standards.
- Communication, leadership & teamwork: Always communicate with Management any issues, customer concerns, or any obstacle that hinders meeting the Century heating & AC’s guidelines for satisfaction.
- Achieve performance targets:
- Meet quality and time guidelines & goals.
- Meet code of conduct and company appearance codes and all other codes set forth in the company employee handbook.
- Meet or exceed customer satisfaction goals.
- Personal skill development and training,
- With the manager, develop and complete a skill development plan.
- Collaborate with other members of the company to train them in areas where you can have the greatest impact on improvements.
Minimum Requirements:
- HVAC Technician experience required: 2+ years.
- EPA Universal Certification preferred.
- You must have the ability to engage with and actively listen to customers.
- Be driven to exceed weekly and monthly business goals.
- Work to continuously grow your technical and communication skills.
- Valid Driver’s License and Clean Driving Record.
- Ability to work independently to complete tasks.
Added compensation for Senior Technicians who possess the following:
- EPA & Nate Certifications
- Advanced Residential HVAC Diagnostic or Installation Skills
- Experience achieving high truck revenue/sales goals.
Additional Benefits include:
- On-going technical training
- Clearly defined career path.
- Customer Service & Sales development
- Professional respect and a great team environment!
Why work for Century Heating & A/C?
We have been exceptionally serving the community for over 50 years and we are always striving to cultivate top talent to help us live our key value of customer service first. Come join our team!
If you want to be part of a growing family-oriented team, make this career move and find exactly what you are looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, please submit your resume or contact Stephanie at Stephanie@centuryheatingpdx.com
All contacts will be kept confidential. We're a drug free workplace and an equal opportunity employer.
Job Type: Full-time
Pay: $32.00 - $45.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) 3% Match
- Company truck
- Dental insurance
- Health insurance
- Paid time off
- Tools provided
Schedule:
- 8 hour shift
- Morning shift
- Overtime
- Weekends as needed
- Year round work
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Overtime pay
People with a criminal record are encouraged to apply
Experience:
License/Certification:
- EPA Universal Certification (Required)
Ability to Commute:
- Gresham, OR 97030 (Required)
Ability to Relocate:
- Gresham, OR 97030: Relocate before starting work (Preferred)
Work Location: In person
