We’re adding a trusted HVAC Technician to our team. As a member of our technician team, you’re the trusted, friendly face of Platinum. Your interactions with homeowners are the backbone of the service that we offer, and you play a pivotal role in delivering the most trusted home warranty experience imaginable. We are not a commission-based team, so there is no up-selling required! Not only do you know your stuff when it comes to home HVAC systems, you also maintain a strong sense of respect and professionalism as you interact with each homeowner. You treat each customer and home with genuine care and excellence.
You will:
- Inspect and perform HVAC equipment repairs and part replacements
- Ascertain the root cause of a problem and test solutions
- Interact with office staff in a professional manner to obtain repair approval based on coverage limits
- Complete detailed description of the work order, including photos where necessary
- Maintain a professional appearance while utilizing company supplied uniforms
- Maintain a clean condition of company vehicle and report necessary repairs as needed
- Maintain company equipment and tools and report when repairs or new equipment are necessary
- Adhere to all safety policies and procedures
Requirements:
- 2+ years residential HVAC (repair and troubleshooting) experience
- Previous experience as an installer is beneficial but not required
- Valid driver's license with a clean driving record
- Must pass a background check and drug screening
- Possess own trade hand tools to perform job duties
- Work rotating weekends as needed
- Excellent customer service skills -- friendly, approachable and a good communicator
- Excellent organizational and time management skills -- keep timely appointments and timely reporting
- Willingness to learn and adapt to changing or new situationsResponsibilities:
- Install, maintain, and repair HVAC systems
- Perform routine maintenance on HVAC equipment
- Diagnose and troubleshoot HVAC system issues
- Respond to service calls in a timely manner
- Ensure compliance with safety and environmental regulations
- Provide excellent customer service
Experience:
- Minimum of 2 years of experience as an HVAC technician
- Valid driver's license with a clean driving record
- Knowledge of HVAC systems, including air conditioning, heating, and ventilation
- Ability to read and interpret blueprints and technical drawings
- Strong problem-solving skills
- Excellent communication and customer service skills
Note: This position may require occasional driving of a company van for field service visits. Experience in property maintenance, boiler operations, or plumbing is a plus.
If you are an experienced HVAC technician looking for a challenging role with opportunities for growth, we encourage you to apply. We offer competitive pay and benefits packages. Please submit your resume and references for consideration.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Overtime
- Weekends as needed
Supplemental Pay:
Work Location: On the road
