Berger Engineering Company located in Carrollton, Texas is a leader in the commercial, institutional and industrial mechanical contracting field. We are in search for (3) Senior Commercial HVAC Service Technician who is proactive, a friendly communicator who is energized by servicing commercial HVAC systems. If you want to join the best, we need an optimistic and approachable individual in this role that uses their skills in an efficient and professional manner. A successful Service Technician at Berger is skilled and determined to deliver the best. A successful candidate for this role is someone who thrives when their work depends on completing all tasks at 100% satisfaction. As an established HVAC construction and service operation that provides commissioning assistance, start-up and warranty support we’re one in a million.
RESPONSIBILITIES:
- The Service Technician will install, maintain, and repair commercial heating, ventilating, and cooling units. The Service Technician will diagnose and repair electronic mechanical and electrical components of the systems.
- Travel to job sites in service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer
- Be available to work nights or weekends on a rotating basis to service the emergency needs of customers
- Maintain good working order of company vehicle to include refueling, reporting of mechanical issues, submitting vehicle inspection reports and washing the unit on a regular basis
- Maintain proper stock, parts, tools, and safety equipment in the vehicle
- Maintain and submit monthly mileage logs
- Understand company pricing and generate appropriate customer invoice at job site. Obtain customer signature at completion of job.
- Document all installed equipment upon arrival: make, model, serial number, type, test measurements, and pictures when necessary
- Diagnose service issues, obtain replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct the problem
- Participate in company/industry provided training for latest technologies
- Identify and report to dispatch potential opportunities for additional business (newer system, service contracts, additional services)
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
REQUIREMENTS:
- Good analytical skills
- Attention to detail
- Ability to read and interpret blueprints, plans, manuals
- Excellent customer service skills to exceed customer expectations
- Well groomed, neat appearance
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- High school diploma/GED required and 5-10 years of experience
- Valid Texas driver’s license and excellent driving record
- Ability to maintain regular, punctual attendance consistently
- Must be able to work in extreme weather conditions
- Must be able to lift and carry up to 50 lbs.
- Possess excellent verbal communication skills.
Berger Engineering Company is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Type: Full-time
Pay: $32.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Supplemental Pay:
Experience:
License/Certification:
Work Location: In person
