HVAC Service Technician
Broadview Heating, Air Conditioning & Electrical is looking for a positive, self-motivated individual to join our team. If you like working with people and enjoy HVAC work, we would love to get to know you, especially Military Veterans! Apply today and become a part of our award-winning team, which is recognized as one of the top 20 Rheem Pro-Partners in the world.
About Broadview Heating, Air Conditioning & Electrical
Broadview Heating, Air Conditioning & Electrical is a family-owned business with exceptional customer service, great values, and an employee-first culture, proudly serving the Greater Cleveland area since 1960. Team members enjoy day-one benefits such as health insurance, a great work environment, up to 24 days of PTO the first year, a highly competitive salary with profit sharing and bonus opportunities.
A Day in the Life of an HVAC Service Technician at Broadview Heating, Air Conditioning & Electrical
The day-to-day tasks of an HVAC Service Technician involve providing maintenance, trouble shooting, diagnosing and repairing various residential and commercial HVAC equipment. These include compressors, hot water tanks, furnaces, boilers, duct work, mini splits and generators. In addition to service calls at a customer’s home or business our techs provide solutions on service and home comfort products.
Technicians efficiently carry out the tasks associated with various problems in a timely manner. Our clients look to your knowledge of systems to ensure that they are being taken care of correctly the first time. Because of this, it is important that you have excellent communication skills to assist in all aspects of interaction with our clients.
Key Responsibilities
· Troubleshoot HVAC equipment, home comfort issues, energy efficiency and related issues
· Present findings and options to customers, providing expert advice
· Complete approved repairs, improvements, or installations
· Maintain clean equipment, work area and truck at all times
· Ensure complete customer satisfaction upon completion of work and answer any questions or concerns
· Complete and submit all required documentation accurately on your tablet (no paperwork)
· Collect payments and submit within the next business day
· Maintain a clean interior and exterior of company truck including inventory of parts and supplies
· Track vehicle maintenance and alert management when maintenance is necessary
· Provide information, quotes and pricing on service agreements, accessories, and new equipment
· Communicate with dispatch regarding service call status
· Identify and suggest solutions to customers on a cleaner, more comfortable, and energy-efficient home
· Proactively provide excellent customer service
· Maintain a clean and professional appearance
· Clean driving record to be always maintained
· No on-call during the week
· Rotating on-call weekend (Saturday & Sunday), every 10 weeks from 8 am – 9 pm
Qualifications
· EPA Certified (NATE Preferred)
· Relevant Residential Install and Retro Fit experience
· Excellent customer service skills
· Follow controls/wiring schematic
· Ability to braze, solder and/or weld
· Problem Solver
· Motivated
· Professional attitude
· Good communicator
· Team player
· Adaptable
· Ability to meet the physical demands of the job such as carrying and lifting
· Valid Ohio Driver's License
· Clean driving and criminal record as required by state laws for home service companies protected by insurance carriers
· Education High-school or Equivalent
· Knowledge of Generators is a huge plus
· Willingness to learn and take on new challenges
Benefits
· $25 - $35 per hour, based on experience
· Profit sharing program
· Day-One Health Insurance – 100% Employer Paid
· Health Savings Account
· Day-One Dental and Optical Insurance
· Up to 24 days of PTO the first year
· Simple IRA Retirement Plan with Employer Match
· Paid Holidays
· Team Outings & Events
· Company vehicle to take home every evening (if home is within a 20 mile radius of shop)
· I-Pad
· Corporate Credit Card
· Company funded tool program
· Uniforms
· Training & Professional Development
· Bonus Pay
· Commission Opportunities
· Overtime Opportunities
Are you Ready to Join Our Team?
Please call, apply online or stop by and visit us at the shop. We are looking forward to hearing from you!
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Company truck
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Overtime pay
Experience:
- HVAC Service Technician: 5 years (Preferred)
Work Location: In person
