Who are we???
Express Home Services is a fast-growing home services company with a focus on growth in the Salt Lake area. We strive to offer fast and affordable skilled services for Utah homeowners.
What we expect from you...
The HVAC Install Technician will be responsible for everything from driving productivity and quality to managing vendors and customer satisfaction to ensure we are providing professional installations and duct cleaning for clients to improve their lives and homes. You are a critical piece to the company.
Because you will be a key member of our team, you must be highly presentable, driven, work exceedingly well under pressure, extraordinarily proactive, encourage teamwork, and be exceptionally accountable and trustworthy. You must be capable of working with a diverse group of employees in a quirky and unique culture with the ability to share honest feedback. You should be a master of HVAC installation, have a true commitment to the team, and a drive to improve yourself and skills every day.
Our greatest asset, and what separates us from our competition, is YOU! We are specialists in our trades! Your primary role is to build relationships with customers and teammates through education, mentorship, and open honest communication.
What you can expect from us...
Our primary focus is residential service. We specialize in residential HVAC, electrical and plumbing service, repair, and replacement. As an HVAC Service Technician at Express Home Services, you will receive top pay and incentives. You will be given everything you need to succeed including training, support, a company phone, iPad, fuel card, uniforms and more. At Express Home Services you will find a team of professionals dedicated to our Core Values, willing to put our clients first, and go above and beyond for our teammates.
What we need from you…
- Maintain the highest customer satisfaction levels
- Sets individual goals and meets company KPI’s (Key Performance Indicators)
- Meet daily revenue goals
- Contribution to the team and conversations that matter to the company’s success
- Communicate clearly, show recognition, and build rapport with customers
- Contribute to educating customers to win new referrals and gain repeat business
- Maintain customer satisfaction metrics
- Shape company culture by living out agreed upon values, specifically ethics and integrity
Of course, we do have some minimum requirements. Please do not apply unless this describes you:
- Proven track record in installing HVAC equipment and duct cleaning
- Customer Satisfaction Experience
- Ethical Conduct
- Patient, diplomatic employee who understands how to diffuse conflict and convey empathy
- Technology competent
- Highly organized with exceptional follow-through abilities
- Professional presentation and ability to speak with customers
- Personality that blends well with a fast-pace, goal-driven environment
- Ability to trust and demonstrate empathy
- Strong desire to be better at your job tomorrow than you are today
AND… here are the benefits:
- Performance based pay (if you are as good as you say you are, this is how you win)
- Paid Vacation
- Paid Holidays
- Supplemental Insurance
- Vision Insurance
Job Type: Full-time
Pay: $45,000.00 - $100,000.00 per year
Benefits:
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Experience:
- HVAC Installation: 1 year (Preferred)
License/Certification:
- EPA Type II (Preferred)
- RMGA (Preferred)
Work Location: On the road