HVAC Residential Service Manager

DrainWorks • Full-time • Austin, TX, US • $70k - $100k / year • 6m ago

DrainWorks is searching for a seasoned HVAC residential service manager. We need a team-oriented leader who is experienced in and highly motivated individual to lead our HVAC service department. We are looking for a leader who is capable of running our new division. As the leader of our HVAC division you will participate in the profits of your division.

You need to provide planning and management in the safe and efficient servicing of HVAC equipment, components and systems in primarily residential settings. Utilize human resources effectively to manage workload, achieve production and margin objectives and captain our HVAC services delivering world class service and experience to customers.

ESSENTIAL DUTIES:

Manages and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.
Evaluates work load and assists dispatcher to schedule service work in a way that best utilizes manpower and maximizes profits.
Resolves customer issues and complaints to ensure customer satisfaction.
Ability to create and manage budgets.
Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion.
Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.
Instructs crews on proper use of materials and quality workmanship.
May conduct job site surveys.
Ensures that employees have proper tools for the job and that they are properly maintained.
Assists the dispatching operation to ensure appropriate technician selection for type of service.
Assists in monitoring and maintenance of fleet to ensure proper operation.
Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
Oversees HVAC equipment maintenance, ensuring that assets are protected and controlled

SKILLS:

Single and Multifamily HVAC
Air Filtration System
Managing Crews
Equipment Maintenance
Terminal
Preventive Maintenance
Supervisory Experience

MINIMUM EDUCATION, TRAINING & EXPERIENCE REQUIRED:

A High School diploma or GED is required with 6-8 years of management experience in HVAC service a must. A working knowledge of gas piping, electricity, and air flow are required. A valid driver’s license is required with a clean driving record. Must possess a working knowledge of local codes and general industry standards. Strong supervisory, communications, computer and mathematical skills are required. Experience with Service Titan a plus. Final salary offer will be dependent on experience.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits: