Since its inception in January 1993, General Supply and Service has become the preferred supplier of accessories, parts, and services to the manufactured housing aftermarket. We have attained this status through our continued commitment to solve dilemmas for homeowners and contractors alike.
General Supply is seeking a Lead HVAC Technician with demonstrated expertise in leading and training. Join our team and contribute your skills to our dynamic work environment!
PRIMARY FUNCTION:Responsible for performing repairs, maintenance and installs to a variety of equipment including refrigeration, air conditioning, electric motors, heating units, heat pumps, hermetic compressors, light commercial furnaces, boilers, burners, intake and exhaust fans, economizers, and humidifiers. Ensures all work performed is done professionally, timely and accurately according to all policies and procedures.
KEY AREAS OF RESPONSIBILITY:
- Trains new associates on companies’ policies and procedures.
- Coach and develop associates on HVAC installation and service.
- Works safely and ensures safety procedures are followed by all team members.
- Coach and develop associates on HVAC installation and technical services.
- Premeasures jobs to identify proper materials required for scope of work.
- Performs the installation of household appliances as needed.
- Completes all required paperwork prior to the end of the shift.
- Receives, verifies, and loads all equipment and materials needed for each job and maintains stock levels on truck.
- Maintains the company’s vehicle and notifies management when maintenance is required.
- Effectively communicates with the Service Manager to address departmental challenges.
- Independently addresses customer complaints and properly escalates items requiring input and direction from the Service Manager.
- Ensures that all work is completed according to manufacturer specification.
- Effectively handles all code violations and ensures all corrections are made in accordance with the required timeframe.
- Ensures office dispatcher/supervisor is aware of job status and any delays that may occur.
- Performs after hours calls in accordance with company policy.
- The ability to perform sales as directed by the manager.
- Always performs work in a professional manner. Ensures customers are always treated with respect. Reports any issues or problems to the manager immediately.
REQUIREMENTS:
- A High school diploma or GED is required.
- Must have completed a trade school program in applicable field preferred.
- Must be EPA 608 Certified.
- Five (5) years of experience of HVAC installation and service technician preferred.
- Meets the requirements of an HVAC Installer Service Technician.
- Must be able to read and understand mechanical drawings and wiring diagrams.
- Understands of the National Electric Code, Mechanical Code and Plumbing Code.
- Required to complete a minimum of two (2) HVAC continuing education seminars/learning classes every year.
- Ability to use and train associates on HVAC test equipment and instruments.
- Maintains a valid driver’s license, an acceptable MVR, and a medical certification card to drive to local job sites on a daily basis in a company vehicle if required by the authority having jurisdiction.
- Ability to work on-call and overtime hours required.
- Depending on location, may be required to hold a specific license.
- Demonstrates strong communication, organizational and customer service skills.
- Follow rules and regulations as described in the company Handbook.
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.