Service Manager | Windsor Burnet - Austin, TX

At Windsor Communities, it’s all about people. We are privately owned property management company that owns and manages all its assets. As a Windsor Service Manager, you have a dedication that cannot be beat. You are hardworking, self-motivated, and take pride in a job well-done. Does this sound like you? Then you should bring your expertise and work ethic to Windsor! Must have prior service manager experience with a property management company in a multi-family apartment setting.

This site is a Mid-Rise apartment community with 352 units on property.

Benefits:

30% housing discount eligibility
10% annual bonus potential paid out quarterly
Annual vacation, and personal time, including:
10 vacation days, 6 sick days, 3 floating days, and 9 paid holidays
Bi-annual regional sales, service, and performance awards
Cellphone stipend, annual shoe allowance, and tuition assistance

This position is also eligible for bonus and benefits. For more information, visit: Benefits!

Compensation range: $28 - $34 per hour.

Our company considers a range of factors including education and experience when determining base compensation.

Your Skills:

Minimum 5+ years of multifamily residential maintenance experience
Knowledge of safe work practices, proper use of PPE (Personal Protective Equipment), and ability to lead monthly safety meetings
Advanced competency with the following: HVAC (split systems, heat pumps and PTACs), plumbing (including water heaters), electrical, appliance repair, painting and carpentry
Strong leadership, create a positive team environment, and maintain a strong sense of morale while being a positive role model
Comply with company initiatives and direction provided by Regional Leadership
Experience managing and executing the work order process, including delegation to team
Exceptional customer service with timely and effective communication
5+ years’ experience with building systems including fire sprinkler, fire alarm, life safety and central mechanical/HVAC
Familiarity with budget monitoring and contract management
Understanding of property management software such as MRI, Yardi, or Onesite with experience ordering supplies, creating purchase orders, and processing invoices
Experience managing, scheduling and overseeing vendors, contractors and suppliers
Advanced knowledge utilizing hand and power tools
Available to be part of rotating on-call schedule for after hours and weekend emergency response

Certifications:

EPA Type II preferred or ability to become certified within 90 days of start date
CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date

Our Commitment to You - our greatest asset:
Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you’re someone who welcomes responsibility and enjoys getting involved, you’ll fit right in!

Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the E-skills Maintenance Assessment. These are required steps in the hiring process.

Windsor Property Management Co. is an Equal Opportunity Employer

Job Type: Full-time

Pay: $28.00 - $34.00 per hour

Expected hours: No less than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday
On call
Weekends as needed

Supplemental pay types:

Bonus opportunities

Application Question(s):

Ability to be part of an on-call rotation for after hours emergency requests.

Experience:

Multi-family Service Manager: 3 years (Preferred)
Apartment Maintenance: 1 year (Preferred)
HVAC: 1 year (Preferred)
Appliance repair: 1 year (Preferred)
Leadership: 1 year (Preferred)

License/Certification:

EPA Certification (Preferred)
Certified Pool Operator (Preferred)

Work Location: In person

Windsor Communities-Windsor Burnet

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Service Manager