We are seeking a full-time Financial Service Partner (Branch Representative) at our headquarters location in Austin, TX.

About Texas DPS Credit Union

At Texas DPS Credit Union we do more than conduct routine financial transactions. We serve those who serve others-the employees and families of The Texas Department of Public Safety.

We are here to educate our members about money matters, enhance their experience, and empower them to make decisions that put them in the best possible financial position. This vision drives our leadership team and our employees in every action we take.

We seek out individuals who are enthusiastic to help drive our vision to Educate, Enhance, and Empower our members through every phase of life, as well as exemplify and live out our core values of Authenticity, Excellence, Integrity, Outstanding Service, and Unity. If you are looking to make an impact on people’s lives every day while loving what you do in the process and being surrounded by a team that makes you feel like family, then we’d love to hear from you.

What you will do as the Financial Service Partner (Branch Representative):

Provide an excellent experience for every member or visitor to our location for service whether it be with cash transactions, account services, or loan applications.
Build relationships while promoting, recommending, and acting on opening additional products and services to meet the member’s needs and meet established referral goals.
Encourage and guide members to utilize self-service technology options to complete most cash transactions, open new accounts, or login to online banking.
Serve efficiently and effectively while continually developing your skills and abilities.
You will be passionate about living our Vision to Educate, Enhance and Empower throughout every interaction.
You will be available to work during the week between 8:15am and 5:45pm, and rotate Saturday’s 8:45am-1:15pm.

This position suits you if:

You have a true passion for helping people, and a desire to make a difference in people’s lives.
You bring energy, confidence, good judgment, time management, attention to detail and resourcefulness to the team.
You seek opportunities to learn and develop and have a naturally competitive spirit.
You have 1-2 years of experience in a financial institution branch environment. (Credit Union preferred).
You have proven sales and service experience.
You can work independently and with a team to achieve department and credit union goals.

Why work at Texas DPS Credit Union?

Competitive salary.
A robust benefits package including company paid for employee medical, dental, vision, life insurance and disability.
401k with company match, company paid pension plan, PTO, and more.
In-house, hands on training and ongoing development opportunities.
A culture that works hard and plays hard.
We have annual team building events, monthly engagement gatherings, and weekly motivational activities.
The added bonus of a quiet wellness room, an in-house gym, and an employee lounge.

Job Type: Full-time

Pay: $18.75 - $20.75 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Physical Setting:

Office

Schedule:

Evenings as needed

Experience:

Banking: 1 year (Required)
Customer service: 2 years (Required)

Work Location: In person

Texas DPS Credit Union

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Credit Union Financial Service Partner (Branch Representative)