Our Mission
Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community members build meaningful connections, lead vibrant lives and feel a strong sense of belonging.

The Role

As a Maintenance Supervisor at Mera City Center you will ensure an amazing community member experience and support in the daily operations at one of our Active Adult 55+ communities. Reporting to the Community Manager, this is an exciting opportunity to help us achieve our mission of building community,

What You’ll Do…

Daily Operations

Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members
Ensure the community meets the Company’s standards for show quality by daily inspecting community
Anticipate, identify and resolve maintenance issues in a timely manner
Use YARDI to track work orders and make ready progress
Maintenance of Fire sprinklers, backflow, panel, and alarm compliance including inspections and updated permits
Lead ongoing property maintenance and improvement plans and assist with quarterly inspections
Maintain a clean work area, tools, and equipment. Responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company
Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns
Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues

Leadership

Train maintenance staff on procedures, safety standards, and workmanship
Schedule turn for vacant apartments; inspect vacant and make-ready apartments
Track and manage all maintenance inventory
Assist Community Manager with managing a maintenance budget and vendors
Develop strong personal relationships with our community members
Achieve high community member satisfaction and promote retention
Provide hospitable and high-quality service to ensure a memorable experience for all

Qualifications

Has a professional working knowledge of all aspects of maintenance repair and service and a valid driver’s license
Proven experience in HVAC/maintenance repairs preferably in lease ups, multifamily housing, Active Adult, or hospitality environment
HVAC/Pool Certifications and experience required
Must have strong plumbing and electrical skills
Must possess strong attention to detail
Experience using YARDI or other property management software
Effective communication skills with an ability to build collaborative partnerships
Servant leader mindset and is passionate about making a difference in other’s lives
Devoted sense of accountability and is solution-oriented
Must have general knowledge of OSHA, ADA, and Fair Housing regulations
Must have reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required - on call pay available
Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance

Some of the Reasons You’ll Love Working with Us

Best Place to Work Award Recipient
Competitive bonus opportunities
Generous paid time off
Purpose-driven culture; rewarding work
Comprehensive health, dental, vision benefits
401k retirement plan with robust employer match
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more

About Sparrow

Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities and is now also embarking on the development of “build-to-rent” communities with an exclusive, programmatic equity partner. Sparrow plans to begin developing conventional multifamily apartments in the near future. Sparrow was founded in Austin with offices now in Dallas, Phoenix and Sarasota, and communities across the southern US.

Sparrow Partners is an Equal Opportunity Employer

Equal Employment Opportunity Statement

We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.

If you’ve gotten to this point, we hope you’re feeling excited about the possibility of joining our team. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

Sparrow does not accept unsolicited resumes from third-party recruiters or staffing agencies. Agencies are specifically directed not to contact Sparrow employees in an attempt to present candidates. Such correspondence will be blocked and reported as spam.

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Sparrow Partners

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