Description:

Position Summary:

The Facility Manager at an RV resort oversees the maintenance, repair, and overall condition of the resort’s infrastructure, including utilities, grounds, and amenities. They ensure that the resort remains in top operating condition, coordinating routine maintenance and emergency repairs as needed. Additionally, the Facility Manager supervises maintenance staff, manages vendor relationships, and ensures compliance with safety regulations. They play a key role in creating a positive guest experience by maintaining high standards of cleanliness and functionality throughout the resort.

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

PERFORMANCE OBJECTIVES:

Establish, prioritize, and follow up on daily maintenance work to be completed by the maintenance team.
Ensure the efficient and thorough completion of assigned work orders
Oversee maintenance projects and manage on-site contractors
Establish emergency maintenance on-call schedule
Assist in all aspects of resort maintenance and repair of grounds, facilities, amenities, and various utility systems
Perform duties in a safe manner, adhering to all safety procedures and properly using safety equipment
Ensure proper maintenance of all community vehicles and equipment
Ensure safe storage of all hazardous chemicals/equipment
Maintain inventory of equipment, tools, and supplies
Conduct regular inspections of RV guest sites and issue rule reminders, violation notices and follow-ups in accordance with resort guidelines
Participate in the selection of contractual services as needed I the Resort
Assist the community manager with aspects of the Capital Expenditures Program, including reviewing budget variances, as needed
Ensure adherence to all company operating procedures
Responsible for the maintenance budget

Requirements:

KEY COMPETENCIES:

Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence
Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates
Adaptability: Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form
Problem-Solving Abilities: Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations
Maintenance Management: Demonstrated ability to establish, prioritize, and oversee daily maintenance tasks for the maintenance team, ensuring efficient completion and thoroughness. Skilled in coordinating maintenance projects and managing on-site contractors to achieve timely and satisfactory results
Facility Maintenance Expertise: Experienced in all aspects of ground and facility maintenance, including repair of amenities and various utility systems. Capable of prioritizing tasks and following up on completed work to ensure the upkeep of the facility
Compliance and Safety: Thorough understanding and adherence to health, safety, and OSHA standards in all maintenance activities. Proficient in the safe use of equipment and proper handling of hazardous chemicals, ensuring the safety of oneself and others
Inventory Management: Competent in maintaining inventory of equipment, tools, and supplies, ensuring availability when needed for maintenance tasks
Leadership and Collaboration: Skilled in collaborating with General Manager to establish maintenance schedules, emergency protocols, and capital expenditure plans. Able to lead a maintenance team effectively, providing guidance and support as needed

EDUCATION & EXPERIENCE:

High School Diploma or equivalent.
Bilingual - Fluent in English and Spanish
CPO certification and LP certification preferred.
Prior experience in a leadership role.
Prior experience with plumbing, HVAC, Maintenance preferred.
MH & RV housing experience preferred.
Familiarity with common maintenance tools and equipment.
Knowledge of health, safety, and OSHA standards preferred.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Flexibility to work varying schedules, including weekends and holidays if necessary.

PHYSICAL REQUIREMENTS:

Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands
Manual dexterity for using facility equipment
Clear vision and hearing to communicate effectively
Capability to lift up and carry up to 50 pounds

BENEFITS:

Medical, Dental, and Vision
Employer Paid Life Insurance
Voluntary STD, LTD, Accidental, and Critical Illness
PTO and 11 Paid Holidays
401(k) & 401(k) Match
Working in an inclusive community!
Complimentary stay at one of our resorts!

COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.

Roberts Resorts & Communities

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