Job scope

As a Disaster Relief Call Center Representative, you will be responsible for providing compassionate assistance to individuals and communities affected by natural disasters, emergencies, or humanitarian crises.
You will primarily handle inbound and outbound calls, providing information, support, and resources to callers seeking assistance or wanting to contribute to relief efforts.
This role requires empathy, strong communication skills, and the ability to handle stressful situations with composure.

What we're looking for

High school diploma or equivalent; additional education or certification in crisis management or social services is a plus.
Proven experience in customer service, call center operations, or crisis intervention.
Strong interpersonal skills with the ability to communicate effectively and compassionately over the phone.
Ability to remain calm and composed while handling high-stress situations.

Exciting opportunity details

Rate: $18.00 per hour.
Length of engagement: ASAP to December 12, 2024 with strong potential for extension through January.
Days/Hours: Monday - Friday, 8 am - 5 pm.
Location: Fully onsite in North Austin, TX, 78728.

The Peak Performers difference

Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
Our employees may participate in a 403(b)-retirement plan.
Qualified applicants with chronic medical conditions and/or disabilities receive priority placement.
Weekly payments through direct deposit.
In business since 1994 and thousands of job placements.

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

Custom Job ID: BM561

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Peak Performers

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