Our client is expanding throughout the area, so they have an immediate need for a Customer Support Trainee. The Customer Support Trainee will perform customer service and sales functions, manage customer accounts throughout the assigned territory, and facilitate an exceptional customer experience. The Customer Support Trainee will be the face of the initiative. Therefore, they must possess exceptional communication skills, a high level of integrity and professionalism, and prioritize the customer above all else.

As the Customer Support Trainee, you will be provided support from our management team. The Customer Support Trainee will be responsible for their assigned region and meet with decision-makers to review available product and service options. If you are looking for a career opportunity that provides endless opportunity, quality training and an engaging, competitive culture, then the Customer Support Trainee position may be just what you are looking for.

Customer Support Trainee Daily Responsibilities:

Execute customer-facing customer service and sales within the assigned region
Provide insight and options to each potential new customer and have comparisons of local competitors to ensure they are making the right decision
Maintain a relationship with the customer throughout the entire process when they enroll in services
Bring creative and innovative ideas to the customer service / sales team to provide astounding service for our customers and our client
Promote working sales trends to the rest of the customer service team to increase overall revenue throughout the company and within the team
Submit daily sales to the executive team to stay on track of reaching company and personal sales goals

Customer Support Trainee Requirements:

Travel throughout the region to meet with customers
Customer Service, management, or sales experience is a must
A strong student mentality to learn and master customer service and sales strategies
Excellent communication skills and ability to build genuine relationships with customers and team members
Competitive and solution-oriented demeanor
Strong business acumen and strong presentation skills
A degree within a relevant field is preferred but not a requirement

Job Type: Full-time

Pay: $750.00 - $1,200.00 per week

Shift:

8 hour shift
Day shift

Work Location: In person

FMI Enterprises Inc.

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Customer Support Trainee