Electrical Components International (ECI) is looking for an Account Manager within the HVAC Market to join our team! This is a fully remote position.

Qualified candidates must have:

Bachelors degree from an accredited four-year college or university; technical degree is preferred
3+ years of strategic selling with strong preference for industry experience within the supply base similar to ECI; specifically in the HVAC, or similar OEM setting
Strong communication skills with the ability to interface with internal and external customers in a fast paced and complex environment
Effective presentation, negotiation and communication skills, both oral and written

About Us: From wire harnesses in your kitchen appliances to extensive systems in agricultural equipment, Electrical Components International, Inc. (ECI) provides it all. ECI is the global leader in the manufacturing of wire harnesses, subassemblies and other value-added assemblies. Our products can be found across the globe in a diverse range of products.

ECI has a rich history spanning over 50 years. With a team of over 20,000 worldwide employees, we stand apart from our competitors by providing solutions through superior quality, engineering, technical expertise and outstanding, proactive customer service.

About the Position:

The Account Manager-HVAC Market is accountable for strategic growth and support of assigned customers in the HVAC market which requires familiarity within similar OEM settings. Responsibilities include developing strong relationships with customers, connecting with key stakeholders and preparing sales reports. Regular communication is critical for keeping things positive and productive, and Account Managers need an organized system for sharing information, proposing solutions and giving updates.

Duties Include:

Ensure high level of support for all assigned customers and prospective new customers; gaining new and maintaining existing business with the highest possible long-term profitability
Continuously monitor “total customer satisfaction” through formal (scorecards, key performance indicators) and informal means
Overcome challenges by proposing solutions to issues and communicating opportunities for improvement internally to effectively lead resolution of issues (quality, delivery, technical support, price)
Engage in activities to enhance profitability i.e. raw material pass through, collection of obsolescence costs, terms compliance, cost reductions
Partner with Customers’ Purchasing and Engineering Groups but also maintain relationship with other Customer Groups such as Operations, Scheduling, Quality
Effectively manage time between supporting current business and developing new business in complex and dynamic environment
Receive RFQs for business and follow documented procedures to gather the information necessary to provide a quotation to the customer in a timely manner
Coordinate and lead regular business reviews with key customers, requires effective preparation, facilitation and follow up
Proactively anticipate and resolve issues with customers or stakeholders and escalate timely to leadership
Collaborate with supervisor to develop an annual sales plan and to achieve or exceed the sales and profit targets
Prepare regular sales reports and forecast updates as necessary (requires strong Excel)
Work collaboratively and strategically with ECI technical groups to develop new business opportunities and execute cost take out activities at assigned customers
Aid in the coordination of internal activities to support customer projects. i.e. product development, program management, operations management, customer support
Lead negotiation of customer contracts and coordination of ECI internal team members following defined process
Help evaluate and improve the business systems of the Sales Group
Work independently but frequently inform supervisor of activity
Able to work effectively in a home office
Other duties and responsibilities as determined by supervisor

Qualifications:

Bachelors degree from an accredited four-year college or university; technical degree is preferred
3+ years of strategic selling with strong preference for industry experience within the supply base similar to ECI; specifically in the HVAC, or similar OEM setting
Strong communication skills with the ability to interface with internal and external customers in a fast paced and complex environment
Effective presentation, negotiation and communication skills, both oral and written
Strategic mindset and consultative selling approach
History of execution and delivering results
Proven analytical and problem solving skills; strong critical thinking skills required
General business skills including negotiation, organization, good judgement, emotional intelligence, initiative and ability to drive results with a diverse cross functional team.
Proficiency in Microsoft Office, especially PowerPoint and Excel
Exposure to dashboards such as BI dashboards and reports
Must be willing to travel frequently (up to 50%)

Why Should You Apply?

Excellent benefits, including medical, dental, vision, 401k match, paid time off and 12 holidays.
Fast-paced and detail-oriented environment where you can have a direct impact on outcomes
Workplace flexibility

Compensation:

The salary will be determined based on the candidate's knowledge, skills, and abilities

Electrical Components International is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Remote Account Manager - HVAC