About us

Since its humble beginnings in 1986, Case Financial has grown into one of the largest financial product & service companies in the mid-west while employing a full time staff of nearly 40 sales and service technicians. Case Financials customer first attitude and extremely knowledgeable service staff have contributed to their sprawling, multi-national, client base of over 700 organizations ranging from Financial Institutions to State & Government Agencies.

Job Summary

The Field Service Technician position is a main function of Case Financials’ service division. These individuals are the face of the Case Financial corporation and as such will be tasked with maintaining a high level of quality, excellence, and professional appearance throughout their duties in the field. Service Technicians are responsible for a variety of tasks with their main function residing around the installation/bring live of equipment, on-site maintenance, tech support, and customer training. Pacom software experience is a plus.

Case will train and supply a vehicle, tools, parts and a company credit card.

Responsibilities and Duties

Install a wide range of Electronic Security systems including Access Control, CCTV, Intrusion and other banking equipment.
Gathering equipment, parts, and supplies for maintenance or installation activities.
Maintaining proper parts inventory levels in vehicle for service calls.
Properly transferring parts between inventories and warehouses.
Diagnose & repair equipment malfunctions per OEM standards.
Report accurate records of hours and materials used via our Remote Tech phone app.
Work with clients when onsite to ensure their satisfaction with the outcome of your repairs/maintenance activities.
Work closely with Service Dispatch Operator to coordinate service calls.
Perform additional functions incidental to service technician activities.
Other duties as assigned.

Physical requirements

Standing, crouching, or kneeling for extended period
Climbing and working on ladders
Lifting heavy objects repeatedly (over 40 lbs.)
Various Physical Tasks

Please reply to this post with your resume, contact information and any other applicable information.
Any offers will be contingent upon results of drug testing and criminal background check.
Related keywords: mechanical, service technician, installation tech, electrical equipment technician, ATM technician, copier technician, low voltage technician, alarm technician, HVAC technician

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

Field service: 2 years (Required)

Ability to Relocate:

Anoka, MN: Relocate before starting work (Required)

Work Location: On the road

Case Financial

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